Careers

Inside Sales Administrator, Equipment

Consolidated Dealers Co-Operative Inc. is a leader in providing new car dealers with innovative, low-cost solutions for products and services. Our team is our greatest strength, committed to the highest standards of quality and professionalism. We offer a competitive salary and benefits package.

As an Inside Sales Equipment Administrator, you will be responsible for providing essential administrative support to our Equipment Department. You will play a key role in ensuring efficient operations by supporting sales managers and the sales team through a variety of tasks, from quoting and sales order entry to inventory management and invoicing. We are looking for someone with excellent communication and organizational skills who thrives in a fast-paced environment and is motivated to achieve the best results for the organization.

Key Responsibilities

Quoting

· Generate accurate quotes for customers and sales representatives by gathering all necessary information.

· Liaise with suppliers to obtain product pricing, verify product applications, and confirm availability.

· Calculate and ensure correct profit margins, including any applicable discounts.

· Coordinate with suppliers and freight services to determine and confirm delivery and installation costs.

· Confirm and apply the correct exchange rate for USD to CDN pricing.

· Ensure all quotes are properly formatted with necessary disclaimers and information.

Order and Database Management

· Create and maintain accurate part numbers, pricing, and product information in the computer system, including artwork and manuals.

· Enter sales orders into the system with all specific details, such as color, accessories, and power requirements.

· Generate purchase orders promptly and accurately, supplying all pertinent information to suppliers.

· Manage open purchase orders weekly and maintain back orders by producing daily reports.

Invoicing and Receiving

· Receive products into our “virtual” warehouse and cross-reference customer quotes with purchase orders to ensure accuracy.

· Create and process accurate customer invoices.

· Work closely with the accounting department to ensure timely payment of equipment invoices.

Administrative Support

· Provide proactive and resourceful support to the Equipment Department in a dynamic and fast-paced setting.

· Communicate effectively with internal teams and external suppliers via phone and email.

· Maintain accurate and up-to-date PDF catalogs, brochures, and website pricing.

· Problem-solve to find creative solutions as issues arise, prioritizing customer service.

Qualifications and Skills

· Strong attention to detail and excellent time management and organizational skills.

· Proficiency in Microsoft Office, with an emphasis on Excel and Word.

· Ability to learn new software and systems quickly.

· Excellent listening and communication skills with the ability to build strong working relationships.

· Strong resourcefulness and the ability to work autonomously.

· Knowledge of inventory management is a plus.

· Experience working in the equipment industry is considered an asset.

· A university degree is strongly recommended.

About Us

Consolidated Dealers is a national cooperative supplying automotive products and services to car dealerships and body shops across Canada. We are committed to operational excellence, sustainability, and innovation delivering exceptional value to our members.

Position Summary

We are seeking a hands-on and detail-oriented Operations Coordinator to support day-to-day operations in our Ottawa warehouse. This role combines physical tasks like order fulfillment and delivery support, with administrative duties such as order processing, vendor purchasing, and Odoo ERP implementation. If you are organized, collaborative, and ready to grow in a dynamic environment, we want to hear from you.

Key Responsibilities

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Order Fulfillment & Accuracy

• Pick and pack orders accurately and efficiently.
• Conduct final order checks for accuracy and completeness.
• Prepare shipments for courier and LTL pickup.

Driving & Delivery

• Assist with local deliveries as required (valid G license needed).
• Load/unload product and ensure safe handling.

Order Desk & E-Commerce Coordination

• Respond to phone calls, emails, and e-commerce orders professionally.
• Coordinate backorders and vendor ETAs with the purchasing team.
• Process incoming orders using the ERP system.

Purchasing & Reporting Support

• Submit purchase requests to approved vendors.
• Monitor incoming product levels and flag low stock.
• Assist in running operational, purchasing, and sales data reports using Excel and the ERP system.

Qualifications

• 1 to 3 years of warehouse, logistics, or operations experience, with hands-on exposure to Odoo ERP.
• Proficiency in Excel and basic data reporting.
• Strong communication and problem-solving skills.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 lbs and operate in a fast-paced environment.
• Familiarity with AI tools or an interest in learning how AI can support warehouse and purchasing operations (such as automation, forecasting, and workflow optimization).

Essential Skills:

• G license with a clean driver’s abstract (no major infractions).
• Experience delivering customer orders.
• Reading, numeracy, oral communication and attention to details.
• Handling items up to 50lbs (23kg).

Additional Skills:

• Experience driving a straight truck.
• Experience driving a Hino with a 16” box.
• Experience transporting dangerous goods.
• Experience using a reach truck, gas powered forklift and walkie.
• Customer service driven.

Training Provided:

• Transportation and handling of dangerous goods (accounts for 20% of items).
• Health & Safety.
• Reach truck.

Benefits:

• Work uniform
• Extended health care (Dental, Vision, etc.)
• Steel-toed safety boots (paid for after 6 months)
• Cellphone provided.

This is a Full-Time position, Monday to Friday starting between 8am – ending 5pm.

Benefits:

• Casual dress
• Dental care
• Extended health care
• Vision care

Schedule:

• Day shift
• Monday to Friday

Experience:

• delivery driving: 3 years (required)

License/Certification:

• Drivers License and clean abstract (required)

Work Location: On the road

Job Types: Full-time, Permanent

Diversity & Inclusivity
Consolidated Dealers is based out of one of the most diverse countries in the world. This includes differences related to race, ethnicity, national origin, gender, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. We commit ourselves to promoting the recognition and appreciation of our diverse and rich culture. We believe that it is critical to our success to promote freedom of thought and opinion in a respectful environment. The decisions we make are rooted by respectfully considering each other’s thoughts and opinions and by working towards a greater common goal.

Accommodation
Consolidated Dealers is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. If as a qualified job applicant, you require accommodation, Consolidated Dealers will consult with you to provide equitable accommodation and business environment modifications according to your specific needs. You will be provided an opportunity to express your accessibility needs if your application is selected to proceed in our hiring process.

Job description:

Consolidated Dealers is looking for a Hybrid Delivery Route Truck Driver & Warehouse Associate to join our team! The successful candidate will be responsible for the transportation of Dangerous Goods (we will provide training for this) as well as a Warehouse Associate, working in the warehouse. The position is Monday to Friday starting between 9:30am – ending 6:00pm.

Task Specific Skills:

• Picking, packing, and shipping customer orders from warehouse shelves. The candidate will also be trained to assist in receiving and other operational duties.
• The transportation of customer orders daily based on the assigned route. Routes are rotated amongst the Team members on a weekly basis.
• Delivering customer orders daily. This consists of daily loading and unloading of customer orders. Planning travel schedules. Use routing application and GPS navigation and other trip planning aids.

Essential Skills:

• G license with a clean driver’s abstract (no major infractions).
• Experience delivering customer orders.
• Reading, numeracy, oral communication and attention to details.
• Handling items up to 50lbs (23kg).

Additional Skills:

• Experience driving a straight truck.
• Experience driving a Hino with a 16” box.
• Experience transporting dangerous goods.
• Experience using a reach truck, gas powered forklift and walkie.
• Customer service driven.

Training Provided:

• Transportation and handling of dangerous goods (accounts for 20% of items).
• Health & Safety.
• Reach truck.

Benefits:

• Work uniform
• Extended health care (Dental, Vision, etc)
• Steel-toed safety boots (paid for after 6 months)
• Cellphone provided.

This is a Full-Time position, Monday to Friday starting between 9:30am – ending 6:00pm.

Benefits:

• Casual dress
• Dental care
• Extended health care
• Vision care

Schedule:

• Day shift
• Monday to Friday

Experience:

• delivery driving: 3 years (required)

Licence/Certification:

• Drivers License and clean abstract (required)

Work Location: On the road

Job Types: Full-time, Permanent

Diversity & Inclusivity
Consolidated Dealers is based out of one of the most diverse countries in the world. This includes differences related to race, ethnicity, national origin, gender, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. We commit ourselves to promoting the recognition and appreciation of our diverse and rich culture. We believe that it is critical to our success to promote freedom of thought and opinion in a respectful environment. The decisions we make are rooted by respectfully considering each other’s thoughts and opinions and by working towards a greater common goal.

Accommodation
Consolidated Dealers is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. If as a qualified job applicant, you require accommodation, Consolidated Dealers will consult with you to provide equitable accommodation and business environment modifications according to your specific needs. You will be provided an opportunity to express your accessibility needs if your application is selected to proceed in our hiring process.

We’re hiring in Edmonton!
Consolidated Dealers is looking for an Operations Coordinator to join our team in Edmonton, and these roles are a little different from the norm.

This role is perfect for someone who enjoys Warehouse operations (picking, packing, shipping, receiving, restocking) AND Order Desk and coordination duties (processing orders in the ERP, customer communication, backorders, reporting, and cross-department support)

The Operations Coordinator is a key member of the Operations Team responsible for supporting order processing, customer service, e-commerce coordination, purchasing activities, reporting, and continuous improvement initiatives across the organization.

The successful candidate will be part of a national Operations Coordinator Team across our Woodbridge, Ottawa, and Edmonton locations. Coordinators collaborate daily to share best practices, troubleshoot challenges, and support each other during high-volume periods. This role is ideal for someone who enjoys Teamwork, knowledge-sharing, and building solutions that benefit the whole organization.

1. Order Desk & E-Commerce Coordination

Warehouse Operations

• Pick, pack, and stage orders for shipment
• Prepare outgoing shipments and process incoming deliveries
• Restock shelves and maintain bin accuracy
• Assist with cycle counts and general warehouse organization
• Communicate proactively with the Order Desk and Warehouse Leads on inventory or product availability issues

Order Desk & E-Commerce Coordination

• Respond to phone calls and emails from customers, vendors, and internal Teams in a professional manner
• Process incoming orders through the ERP system (phone-in, email, and e-commerce)
• Review orders for accuracy and completeness before submitting to the warehouse
• Coordinate backorders, vendor ETAs, and customer follow-ups
• Provide status updates on order progress and delivery timelines

2. Cross-Functional Collaboration

Work collaboratively across multiple departments to ensure smooth day-to-day operations and

excellent customer experience.

Purchasing Collaboration

• Assist the Purchasing Team in submitting purchase requests to approved vendors
• Monitor inventory levels and flag low-stock or discontinued items
• Assist with fast-moving / slow-moving product reports and SKU performance metrics
• Share customer feedback and recurring product requests to support strategic purchasing decisions

Warehouse Operations Collaboration

• Communicate special order instructions and delivery expectations to the warehouse
• Prioritize urgent orders and ensure information is complete before reaching the warehouse
• Assist in operational analysis relating to product movement, order volume, and returns patterns

Accounting Collaboration

• Submit supplier invoices for processing and review discrepancies
• Support reconciliation of order, shipping, and invoicing data
• Pull transactional and pricing reports when required

Sales Team Collaboration & Customer Insights

• Share insights on changes in customer purchasing patterns, seasonal trends, and recurring product requests
• Support targeted outreach by identifying customers who may benefit from specific product lines
• During customer calls, take opportunities (without pressure) to:
  • Suggest relevant or complementary products
  • Offer free samples when suitable
  • Flag opportunities for the Sales Team to follow up

3. Innovation, SOP Development & Analytics (National Operations Coordinator Team)

• Contribute to building and updating SOPs, training documents, and workflow guides
• Assist in ERP sandbox testing when new features or modules are introduced
• Document process feedback and identify improvement opportunities based on recurring issues
• Support operational analytics including reporting, trend identification, and root-cause analysis
• Participate in or lead lunch & learn knowledge-sharing sessions between warehouse locations
• Use AI tools (training provided) for market research, reporting, product comparisons, and operational insights

***Driving NOT REQUIRED ONLY OPTIONAL***

As part of the future operational vision, the Edmonton branch is expected to operate with its own transit van for local deliveries.
The ability to make occasional deliveries is considered an asset, but it is optional and will not affect hiring decisions.

Qualifications

• 1–3 years of experience in warehouse operations, customer service, order desk, logistics, or similar roles
• Strong communication and organizational skills
• Comfortable handling customer calls, including problem-solving and complaint de-escalation
• Intermediate Excel and ERP experience is an asset (training provided)
• Ability to switch between physical work and administrative work from week to week
• Positive attitude, Team-oriented mindset, and willingness to learn

Work Hours

Monday to Friday — 8:00 AM to 5:00 PM

No evenings, weekends, or overtime expected.

What We Offer

• Supportive Team environment with shared workload through rotation
• Full training on ERP, warehouse systems, and AI tools
• Skill-building and growth opportunities within Operations, Logistics, or Purchasing
• A workplace that values Teamwork, accountability, and continuous improvement

Benefits:

• Competitive Hourly Rate
• Work uniform
• Extended health care
  • Dental
  • Vision
  • Etc.
• Steel-toed safety boots (after 6 months)

Diversity & Inclusivity:

Consolidated Dealers is based out of one of the most diverse countries in the world. This includes differences related to race, ethnicity, national origin, gender, gender expression and presentation, sexual orientation, religion, age, ability and socioeconomic status. We commit ourselves to promoting the recognition and appreciation of our diverse and rich culture. We believe that it is critical to our success to promote freedom of thought and opinion in a respectful environment. The decisions we make are rooted by respectfully considering each other’s thoughts and opinions and by working towards a greater common goal.

Accommodation:

Consolidated Dealers is an equal opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous People, and persons with disabilities. If as a qualified job applicant, you require accommodation, Consolidated Dealers will consult with you to provide equitable accommodation and business environment modifications according to your specific needs. You will be provided an opportunity to express your accessibility needs if your application is selected to proceed in our hiring process.